Privacy Policy

Last Updated: October 29, 2025

EROSolutions (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect your data when you visit our website https://erosolutions.co/, opt-in to receive communications, or engage with our services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: such as your name, email, and phone number when you complete forms, request resources, or subscribe to updates.

  • Consent Information: when you opt-in to receive SMS, email, or automated communications.

  • Usage Data: including your IP address, browser type, and browsing activity through analytics tools and cookies.

  • Transactional Data: if you purchase a product or service through our site.

2. How We Use Your Information

We use your information to:

  • Provide requested services, products, and resources.

  • Send appointment confirmations, reminders, or service updates via SMS or email.

  • Send marketing messages related to your expressed interests (only with your consent).

  • Improve our website and communications.

  • Comply with legal obligations.

3. SMS Communication & Consent (A2P)

By submitting your phone number through our website or forms, you consent to receive SMS notifications, appointment reminders, and promotional messages from EROSolutions at +1 650 336 5499.

  • Message frequency may vary.

  • Message and data rates may apply depending on your carrier.

  • You can opt-out anytime by replying STOP to any message.

  • For help, reply HELP or contact us at [email protected].

Your consent to receive messages is not required as a condition of purchase.

4. Data Protection

Your information is securely stored and only accessible to authorized personnel. We employ encryption, password protection, and secure data storage protocols.

5. Data Sharing

We do not sell or rent personal information. We only share data with trusted service providers (e.g., CRM, email, or SMS platforms) under strict confidentiality and compliance agreements.

6. Your Rights

You may request to access, correct, delete, or restrict your data processing at any time by contacting [email protected].

7. Updates to This Policy

We may periodically update this Privacy Policy. All updates will be posted here with the revised date.

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